Gemini Enterprise FDE Bootcamp
An intensive, lab-driven program that trains engineers to become Forward Deployed Engineers on Gemini Enterprise for CX (GECX) — from agent design to production deployment and grounding.
Training
Turn your engineers into Forward Deployed Engineers.
The scarce skill in enterprise AI isn't building a demo — it's shipping agents into production. VTC's hands-on training builds exactly that capability in your team, on the Gemini Enterprise and Google Contact Center AI stack, so the system doesn't stall when we leave.
Programs
Role-ready, hands-on, built on real labs.
Dialogflow CX deep-dive
Flow and agent design, intents and entities, webhooks and integration — the deterministic foundations every FDE needs, taught through building, not slides.
CCAI & Agent Assist enablement
Hands-on with Contact Center AI, Agent Assist and Insights — equipping teams to deploy copilots and automation that your agents and ops actually adopt.
RAG & grounding workshop
How to ground generative agents in enterprise knowledge accurately and safely — retrieval, evaluation and guardrails for regulated environments.
Formats
Delivered the way your team learns best.
Bootcamps
Multi-day intensives that take engineers from fundamentals to a deployed agent.
Team enablement
Embedded upskilling alongside a live engagement — learn by shipping the real thing.
Workshops
Focused, hands-on sessions on a single capability — DFCX, RAG, Agent Assist.
Mentoring
Ongoing guidance for new FDEs as they take ownership of production systems.
Why train with VTC
We teach forward-deployed engineering because we do it. The labs are the real work, not a sandbox.
Taught by a practitioner
25 years shipping conversational AI at national scale — your team learns from someone who's done it in production.
Hands-on, outcome-based
Every module ends in something built and deployed, not a quiz. People leave able to do the job.
A talent pipeline, too
Through VTC's internship and FDE program, we also help build the next generation of forward-deployed engineers.
Build the FDE capability in your own team.
Tell us your team's starting point and target stack — we'll shape a bootcamp or enablement plan.
Book a consultation